Privacy Policy

Effective Date: May 18, 2026

1. Introduction

KoStKord ("Company," "we," "us," or "our") operates the KoStKord Consumer App and KoStKord Business App (collectively, the "Apps"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Apps.

2. Information We Collect

2.1 Information You Provide

• Account Registration: Name, email, phone number, password
• Profile Data: Store location, company information, preferences
• Transaction Data: Purchase history, customer requests, fulfillment records
• Communication: Messages, support tickets, feedback

2.2 Information Collected Automatically

• Device Information: Device type, OS version, unique identifiers
• Usage Data: App interactions, features accessed, time spent
• Location Data: Approximate location (if you grant permission)
• Log Data: IP address, timestamps, error information

3. How We Use Your Information

• Provide and improve the Apps and services
• Process transactions and send related notifications
• Authenticate users and prevent fraud
• Send security alerts and operational notifications
• Respond to your inquiries and support requests
• Analyze app performance and user behavior (anonymized)
• Comply with legal obligations

4. Information Sharing & Disclosure

We do not sell or rent your personal data. We may share information:

• With Service Providers: Hosting, analytics, email delivery
• For Legal Compliance: When required by law or court order
• Business Transfers: In case of merger, acquisition, or asset sale
• With Your Consent: For purposes you've explicitly approved

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security assessments. However, no system is completely secure. If you believe your data has been compromised, contact us immediately at support@kostkord.com.

6. Your Rights & Choices

6.1 Access & Portability

You can request a copy of your personal data in a portable format by accessing your Account Settings or contacting us.

6.2 Correction & Deletion

You can update your information within the App. To request deletion of your account and associated data, use the "Delete Account" option in Account Settings.

6.3 Opt-Out

You can disable location sharing and push notifications in your device settings. Marketing communications can be disabled in your App preferences.

6.4 CCPA & GDPR Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). If you are in the EU, GDPR rights apply. Contact us at privacy@kostkord.com to exercise these rights.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. After account deletion, we retain minimal data for compliance purposes.

8. Children's Privacy

The Apps are not directed to children under 13. We do not knowingly collect personal data from children. If we learn a child has provided data, we will delete it promptly. Parents or guardians may contact us at privacy@kostkord.com.

9. Third-Party Links

The Apps may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

10. International Transfers

Your information may be transferred to and stored in countries other than your country of residence. By using the Apps, you consent to such transfers, which are subject to applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the Apps or email. Continued use of the Apps after changes constitutes acceptance.

12. Contact Us

For questions or requests regarding this Privacy Policy, contact: